Abstract
The idea that e-commerce helps businesses reduce costs and transaction times, increase efficiency, and provide more information, options, and value to consumers, emerged from its inception and has endured to this day. While e-commerce has been a driver of change and a source of competitive advantage in many business environments, this has not been the case in the agri-food sector, which goes on facing challenges in establishing itself in the agricultural industry, especially in developing countries. Therefore, one of the fundamental aspects is contextualizing the scenario for the case of Mexico. Within this context, the present research aimed to analyze case studies of Mexican
businesses that have adopted e-commerce as part of their sales strategy, in order to identify the essential aspects of their adoption, as well as their perceptions regarding economic, sociocultural, and environmental factors. It was identified that e-commerce benefits adopters economically, socially, and culturally, to a greater or lesser extent depending on the size of the company, leaving the environmental aspect as part of what must be worked on to reverse the negative impact it generates.
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Copyright (c) 2025 Adriana Yaomy Lucio Mendiola, Enrique Genaro Martínez-González, Norman Aguilar-Gallegos, Leticia Elizabeth Romero-García, Jorge Aguilar-Ávila


